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What Does It Involve?
Flexible remote access
Everything is done remotely with, no face to face contact is required after the initial Discovery Call. You don’t have to worry about needing to be seen or working to deadlines. You download the videos for each task from the video library which you will be given access to. You can email your creative tasks and narratives to us or book a video appointment for Jacinta to show and discuss it. She will then provide personalised feedback.
Themed Modules
Every module has a theme and when you decide you’re ready to try a new module you can access it. We will ask you for your feedback throughout so we can continually improve the Modules and the service. We will also ask you to complete standard questionnaires at the beginning and end so we can evaluate any objective changes for the group of people who use My Lighthouse: Explore©. Of course, questionnaires just give scores and what matters much more is how it helps you change and move forward.
Creative Tasks
Do the creative task in any way or any medium you wish – art, sculpture, poetry, writing, collage, photography. Please don't try to create great art, it’s NOT about artistic quality, it’s about expression of your response to the questions in the task, and about how you feel.
No Time Limits
Take your time! There’s no time limit to do each task.
Explain your Creation
When you complete a task by creating something, please either write or prepare or record an explanation of your creation, it's important we don’t get it wrong or have to guess what you mean. Send a picture of the creative with your narrative of what it is, or book a video call to show it live.
Quick Responses
We will respond to you within a week when you contact us. If you have submitted a creative task, you will receive personalised feedback within one week, unless Jacinta is on leave.
Involve Loved Ones
Your loved one can feel free to do the creative tasks as well, it might help them understand what you are thinking about and might even help them personally! It is your decision whether to share what you do with them, and I would not be involved in whether you do or don't share it, my interaction would be with you as my customer. If they wish to also have their own participation with my help and support then they can contact me to do their own My Lighthouse: Explore© journey, at a discounted rate as a second person from the same family group.
Confidentiality
Our communications and the content of your creation is confidential to you and me. Even if Jacinta has to inform a healthcare provider of your risk or get permission from your parent or legal guardian or they are also trying the creative tasks, she would not be telling them of the content of what you create, which is your own and just between us.
THINGS YOU NEED TO KNOW
RULES AND SMALL PRINT
Copyright
Jacinta Tan has asserted copyright over My Lighthouse: Explore© and we respectfully ask you not to share or copy this innovative concept which has taken time and effort to develop and test.
Access
To access My Lighthouse: Explore©, we will need to have an agreement with you so you understand the concept and what is and isn't offered as part of the service.
Your Health
Please keep yourself safe and seek help and treatment if you need it, My Lighthouse: Explore© is intended to complement normal mental healthcare that you might need, not to replace it. This is NOT treatment and Jacinta is not offering this as a healthcare service, so she cannot take responsibility for assessing how serious any eating/mental disorder is or what risk levels you are at. The creative tasks will be about YOU. They will not be asking you about your weight or seriousness of illness, and any questions about diagnosis and treatment are purely for data collection to evaluate My Lighthouse: Explore© and only be used in anonymised grouped form to evaluate the effectiveness of this new programme. Any results will not be considered in your journey or any discussion. In fact, Jacinta has found in her research that by not looking at or being responsible for the medical side of your condition, that often frees people to have more open conversations.
Confidentiality
If Jacinta does have reason to be very concerned about your health or welfare particularly if there are potential ongoing issues of child protection or there are legal requirements such as terrorism legislation, she might be legally required to inform your healthcare practitioner or the authorities of some relevant information. In the unlikely event of this arising, she will always inform you and discuss what she needs to do with you beforehand. This is something she's always had as a rule when she did research as there is always potential for harm, and it has never come up as an issue. So long as everyone understands the rules she has never had to breach confidentiality, so please be assured that it's very unlikely indeed. It is actually really important that you take responsibility for your own welfare and ensure you have the help and support you need.
Confidentiality
Our communications and the content of your creation is confidential to you and My Lighthouse Ltd. Some data has to be recorded in order to deliver the service. In the unlikely event that My Lighthouse Ltd has to inform a healthcare provider of your risk or get permission from your parent or legal guardian, we would not be telling them of the content of what you create, which is your own and just between us.
Availability
My Lighthouse: Explore© can help you wherever in the world you live, but it is offered by My Lighthouse Ltd which is a company registered in the United Kingdom. By agreeing to use the service you are agreeing that all activity, wherever it takes place and wherever you are, is subject to United Kingdom jurisdiction.
If you are not yet an adult, your parent or legal guardian needs to know you are my customer. I offer every customer regardless of age the option of having a close relative do the same tasks without submitting it to me, this might be helpful for them themselves because lots of the tasks are useful for anyone, and also help them understand what this is. For parents and legal guardians, I would certainly recommend they can try the creative tasks for themselves so as to understand your journey. However, it is totally up to you whether you wish to talk about or share the creations you make with them.
Inclusive Participation for All Ages
Our Interactive Methodology
This is a brand new approach so I would really appreciate honest feedback, criticism and suggestions for change – every module will be followed with links requesting your feedback
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